Facebook remains one of the most used social networks worldwide, even recently it became the first “non-Google” application that exceeds 5,000 million downloads. The well-known social network, after announcing its dating service, works to improve the service and the user experience. However, the latest Facebook movement is somewhat surprising, since you run out of account for reporting online scammers.
Many users of the Mark Zuckerberg social network have reported through social networks, and under the hashtag #FacebookLockout, that their accounts have been blocked for reporting online scammers. As reported in Mashable, there are many users who have taken a blockade of their Facebook account for informing the platform about scammers and other impostor accounts.
For example, Cory Comer, marketing director of the company RateLinx, has been one of those affected and explained his situation on Twitter. “An old colleague of mine added me on Facebook as a friend. After accepting the request, he contacted me via Messenger and asked me to give him money. Then I thought, ‘Alright, you’re not Dave’ and I informed them. Only a few hours later, my account was blocked,” says Comer.
Some users have their account locked for a month
When blocking an account, Facebook asks the user to upload an identification form for verification purposes. However, the same users are reporting that this solution is not working, so their accounts remain locked indefinitely. Unable to contact the popular social network, there have been many users who have used Twitter to make enough noise to get Facebook’s help.
Some users state that their case began with a friend request for an account from a friend or acquaintance who had died and was asking for money. When denouncing the imposter, his Facebook accounts were suspended. Some of these affected have been with this blockade for a month. Attempts made by users to communicate with Facebook through contact forms for assistance have not received a response.
On October 15, Facebook contacted the same source ensuring that they are working “quickly to solve the problem “, in which the platform unnecessarily asked some people “to verify their accounts after they informed the impersonation of another person’s account. ” In addition, they also assured that they have eliminated this request and that they have restored access to the affected accounts.